After reading Nancy Zimbalist's problem with her Oster Bread Machine, I
could help but share mine. Last year I received mine as a christmas gift.
and after begging my Mom not to jam a knife into it to release the loaf, she
did anyway. To make a long story short, Oster agreed to replace my pan for
free since the unit was near new. I waited a couple of weeks and called
back. They gave me a UPS tracking number; I called UPS, but they had no
record and told me that the shipper will give out numbers in advance of
shipping. That was a year ago. I never received the pan. My unit works
fine but like Nancy said what about when I need a replacement?