I receive the Damark catalog on a regular basis. Some items are "Factory
New", these items are new, first quality products. These items are shown
without designation. Some items are shown "Factory Serviced". This
generally refers to a product which has been returned to the
manufacturer, inspected and serviced by the manufacturer or an authorized
service center, tested, repackaged and sold to Damark. Most factory
serviced merchandise is warranted by either the original manufacturer or
by the servicing contracter.
Hope this helps.