Might be a defective unit. My sister and I went together and bought a DAK
unit for my folks for Christmas last year, and it couldn't be turned down
far enough to NOT burn the bread. They finally sent it back and got a replace-
ment unit, and this one works like it's supposed to.
I'd contact Welbilt's service center and ask them about repair or replacement.
It should certainly still be under warranty.
_-^-_ | Dave Polakowski (303)678-4700
/ O O \ | Solbourne Computer, Inc.
---((((---'---U---`---))))--- | Longmont, Colorado
DAVE WAS HERE! | [polo@Solbourne.COM]